Important Lewis Hanson Greetings Policies

LHGs exclusive cultural selection makes it easier than ever to give the right card. Our priority is to provide you and your recipients with a seamlessly satisfying card-giving experience, and our policies and procedures reflect that.

Credit Card Guarantee

In the very unlikely event that any unauthorised use of your credit card occurs as a result of your credit card purchase via LHG cards,we offer a credit card guarantee that applies to any purchases made from LHG cards. Please telephone +44 (0)20 8254 0920 for further information.

Quality Guarantee

Every LHG card is a top-of-the-line product. Though we take every care to get your card to its intended recipient in the specified time and in pristine condition, we cannot ensure that cards will not be lost, delayed, or damaged during post. If you have any problems in this respect please telephone us on +44 (0)20 8254 0920.

Complaints Procedure

With our 100% satisfaction guarantee and our excellent customer service we believe that there will be very rarely a reason to complain, but if you do have such a reason, then we can confirm that we will acknowledge such complaint within 2 days and will treat it with the utmost importance. We will do everything possible to resolve any complaint within 5 working days.

Your Agreement

By using our Web site, you agree to all of LHG Cards privacy, information-use, and customer service policies as described above.

Lewis Hansons policies will change from time to time but will always be up to date here on the website. Please check back when placing an order to review our then current policies